Conversation Intelligence
It doesn't sound like AI.It sounds like you.
It learns your voice, studies the person you're actually talking to, reads exactly where the conversation stands, and knows when the smartest reply is no reply at all.
New message
To Ananya Rao, VP Sales
Hi Ananya, I hope this email finds you well. I'm reaching out to introduce our AI-powered sales platform.
- Your voice
- Their context
- Conversation stage
Adapts to your voice
It learns to sound like you, not like AI.Built from your own past conversations.
It studies how you actually write, your past emails, replies, and messages, and learns your real voice. Not a generic tone applied to every account, your own way of phrasing things, built from what you've already sent.
- 01Learns your voice from your own past conversations, not a template
- 02Knows what to say next in a conversation, not just how to phrase a single line
- 03Adjusts that same voice differently for a cold email, a reply, an objection response, or a comment, because you don't sound identical in all four either
- 04Also picks up on the kind of content you write and actually engage with, what you like, save, or comment on, and lets that shape the voice a little further
Email you sent
Quick one: are you still hiring AEs this quarter?
Reply you sent
Totally fair. Want the two-line version instead?
LinkedIn you sent
Loved this. We saw the same thing ramping reps. Cheers.
Your voice profile
Built from 214 of your messages
- Short sentences
- Opens with a question
- Casual, no fluff
- Signs off “Cheers”
New message
In your voiceQuick one, Ananya: how are you ramping the new AEs? Happy to send the two-line version. Cheers.
Learns deeply about your prospect
It researches the person, not just the title.Before it writes a single word.
Before it says anything, it studies the actual person on the other side, pulling real information from sources like Forbes and YourStory, understanding their role and their world, and figuring out exactly what's worth saying to them specifically.
- 01Pulls real information about the decision maker from sources like Forbes and YourStory, not just a CRM field
- 02Figures out how to speak with that particular prospect, not a generic persona
- 03Decides which points are actually worth mentioning to this person, and leaves out the rest
Forbes
Profiled on growing a sales team from 5 to 40
YourStory
Interview on rebuilding rep onboarding
LinkedIn
VP Sales at Fieldwise, 7 months in role
Ananya Rao
VP Sales, Fieldwise
Worth mentioning
- Scaling from 5 to 40 reps this year
- Rebuilt onboarding last quarter
- First year in the role
Left out
- Last funding round
- Generic industry stats
Understands conversation stages
It knows exactly where the conversation stands.Not every reply needs the same response.
It recognizes whether someone is still just aware, genuinely curious, or actually interested, and treats each of those differently. When an objection comes up, it responds to what's really being said, not a scripted rebuttal. And whatever happens next, a good conversation or a dead end, feeds back into the system so it gets sharper the next time.
- 01Recognizes awareness, curiosity, and real interest as different stages, not one bucket called “engaged”
- 02Handles objections based on what's actually meant, not a canned response
- 03Reads real buying signals inside the conversation itself, not just outside triggers
- 04Feeds every conversation's outcome back into the system, so it improves over time
Conversation stage
Interest- Awareness
- Curiosity
- Interest
- Objection
- Commitment
Latest reply
“What would this look like for a team of 12?”
Read as: real interestBuying signal: asked about their own team
Every outcome feeds back in
Knows when to not respond
Sometimes the smartest reply is no reply.Most tools don't know how to do that.
Not every message deserves a response, and not every silence needs filling. It recognizes when pushing forward would hurt more than help, and holds back, the same judgment call a good salesperson makes without even thinking about it.
- 01Recognizes when responding would push too hard, too soon
- 02Chooses silence over a forced reply when that's actually the better move
- 03Applies the same restraint a real salesperson would, not a fixed follow-up cadence
Ananya Rao
Thread · 2 messages
Saw the launch news, congrats. Happy to share how teams your size onboarded new reps, whenever it's useful.
You · Tue
Appreciate it. We're heads down until the launch on the 15th, let's pick this up after.
Ananya · Wed
Your turn
No message sent.
Not the right moment.
Picking this up after the 15th
The old way vs this way
Most tools sound like a tool.This one sounds like you, talking to someone it understands.
The old way
This way
The old way
One generic AI voice for every account
This way
Learns your own voice from your own past conversations
The old way
Mail-merge personalization, name and company dropped in
This way
Actually researches the decision maker before writing anything
The old way
Same response regardless of where the conversation stands
This way
Reads exactly which stage the conversation is actually in
The old way
Always sends something, because that's what automation does
This way
Sometimes says nothing, because that's the right call
Frequently asked questions
Questions, answered.
Will it actually sound like me, or like a generic AI tone?
It learns your voice from your own past conversations, formality, sentence length, how you naturally phrase things, and carries that through instead of applying one generic style to everyone.
Where does it get information about the person I'm reaching out to?
Real, named sources like Forbes and YourStory, along with whatever public information exists about that specific decision maker, not just a CRM field with a name and a title in it.
How does it know if someone's ready to talk or just curious?
It tracks the conversation itself, recognizing the difference between someone still just aware, someone genuinely curious, and someone actually ready to move, and responds differently depending on which one it is.
Does it ever just not respond?
Yes. When responding would push too hard or too soon, it holds back instead of forcing a reply, the same call a good salesperson would make.
Keep reading
- Lead IntelligenceMost tools ask for your ICP. This one builds it.It studies your business, your customers, and your market, then keeps sharpening that picture every single day, without you touching a filter or a form again.Read more
- The productA better way to do outbound.Leads, data, market signals, outreach and replies, all handled in your existing stack by Outbird agents.Read more
It doesn't sound like AI.It sounds like you.
See how it learns your voice, studies your prospect, reads the conversation, and knows when to hold back.
